Assistance and health

Everyone’s journey should be a smooth one. Whether you need a wheelchair, travel with a trained service dog, or want to know what to do for a child travelling alone, we’ll help you out.

Assistance for your trip

Children travelling alone

You need the Unaccompanied Minor service for children between 5 and 14 years old who are travelling alone.

Trained service dog

Steps to take when you would like to bring your trained service dog with you on board.

Reservation for pets

Make a reservation for your dog or cat and prepare them for their journey in the cabin or hold.

Reduced mobility

Bringing your own wheelchair

Your options when you would like to bring your own wheelchair on board or in the hold.

Mobility assistance at the airport

Do you have reduced mobility or difficulty walking? Check the onboard facilities, bring a crutch or wheeled walker, or arrange an airport wheelchair.

Health when flying

Flying while pregnant

What to keep in mind when flying while pregnant.

Medicines and medical equipment

Guidelines about bringing medicines and options for supplemental and portable oxygen.

Medical clearance

In some cases, you’ll have to consult your physician before travel. Find out when that’s needed.

Flying as a passenger of size

There are options to ensure your comfort and safety throughout your trip.